Support for Families

Empowering whānau and tamariki to thrive


Family Social Work

Our family social workers support you and your whānau to strengthen your wellbeing.

They can also link you up with other local resources, information and services to help you on your journey.

Our social workers:

  • Are registered with the Social Workers Registration Board.
  • Are Members of the Aotearoa New Zealand Association of Social Workers.

  • Hold a current Practicing Certificate.



You can refer your whānau/family to see a family social worker here:


GP or Agency

If you’re a GP or an agency referring whānau, please use the referral form here:


Community Parenting Programmes

If you’re a North Canterbury parent, grandparent, or caregiver you can attend our internationally recognised parenting programmes including Building Awesome Whānau, Tuning into Kids and Tuning into Teens.

“The two most important things I learnt from Tuning into Kids is what’s called emotional coaching – acknowledging the feeling of the child in front of you, even if it’s a guess, and understanding my parenting style. I also found it helpful to hear from other parents having similar experiences, ‘cause we can all be really hard on our ourselves.

Marie, mum to two school-age boys

Tuning into Kids and Tuning into Teens teach parents how to help their child develop good emotional skills. Courses are offered for parents of pre-schoolers to teens.

Building Awesome Whānau, developed by The Parenting Place, draws on the wisdom of mātauranga Māori to offer families a kaupapa that is unique to Aotearoa. Designed for whānau raising children aged 0-12, Building Awesome Whānau has lots to offer those with older tamariki too.

There are online options available if you can’t attend a programme in person.

Email to find out more:

Contact Us


Phone Support

1737 Text or call to speak to a trained counsellor for free 24/7

0800 568 856 Free parenting helpline 9am-9pm 7 days

Mana Ake


Promoting wellbeing and positive mental health for tamariki in primary school.

All referrals for Mana Ake are made through your child’s school.

Support for Rangatahi